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DoorDash’s Q4'24 Earnings: Profitability Milestone and Expansion Strategies

  • Writer: Hardik Shah
    Hardik Shah
  • Feb 11
  • 3 min read
Concept Alphasumer, Illustration ChatGPT
Concept Alphasumer, Illustration ChatGPT

TLDR


🔹 First Full Year of Profitability: DoorDash reported its first full year of GAAP net income, with Q4 2024 net income reaching $141 million.

🔹 Strong Order Growth: Total orders increased by 19% YoY to 685 million, while Marketplace Gross Order Value (GOV) rose 21% to $21.3 billion.

🔹 Expanding Market Reach: Growth in non-restaurant verticals and international markets outpaced the core restaurant business.


Financial Results


DoorDash (NASDAQ: DASH) operates as a local commerce platform, connecting consumers with merchants and Dashers for food delivery, grocery, and retail services. The company serves over 30 countries and has been expanding into new verticals, including grocery and convenience store delivery, alongside its core restaurant delivery business.


🚀 Revenue Growth: Q4 2024 revenue increased 25% YoY to $2.9 billion.

📈 Profitability Milestone: GAAP net income of $141 million in Q4 (vs. $154 million loss YoY).

💰 Adjusted EBITDA: Reached $566 million, up from $363 million a year ago.

📊 Total Orders: Increased 19% YoY to 685 million.

🌎 Marketplace GOV: Grew 21% YoY to $21.3 billion.

🏦 Free Cash Flow: $420 million for the quarter, contributing to a full-year total of $1.8 billion.


Operational Performance


MAU Growth: Monthly Active Users (MAUs) reached 42 million, up from 37 million in 2023.

DashPass & Wolt+ Expansion: Subscribers grew to 22 million, up from 18 million in 2023.

Non-Restaurant Expansion: Over 25% of MAUs ordered from non-restaurant verticals, including groceries and retail, compared to 20% in 2023.

Efficiency Gains: Improved unit economics across U.S. and international markets, leading to stronger contribution profits.


Challenges: Rising costs in R&D and sales & marketing, along with international regulatory and currency risks.


Market Insights


📊 Industry Trends: DoorDash remains a leader in the growing food and grocery delivery market, but competition with Uber Eats and Instacart is intensifying.


💡 Consumer Behavior: Increased adoption of grocery and convenience store deliveries highlights a shift beyond restaurant takeout.


🌍 International Growth: DoorDash's international business is growing faster than its U.S. market, with higher penetration rates in grocery and retail categories.


Strategic Initiatives


🔹 Ad Revenue Growth: Continued investment in advertising solutions to improve monetization.

🔹 Grocery & Retail Expansion: Thousands of new grocery stores added to the platform, improving selection and customer engagement.

🔹 Technology & AI: Exploring AI-driven personalization and automation, with a focus on enhancing logistics efficiency.

🔹 Stock Buybacks: Authorized $5 billion in share repurchases, including $876 million remaining from the previous authorization.


“Customers who started with us for small grocery top-up orders are now buying larger baskets. More grocers recognize the incremental value we bring to their business, reinforcing our strategy to expand selection & improve delivery quality.” Tony Xu, CEO

Forward Guidance


📈 Q1 2025 Outlook:

  • Marketplace GOV: $22.6 billion – $23.0 billion

  • Adjusted EBITDA: $550 million – $600 million

  • Expected sequential growth in Adjusted EBITDA margins through 2025.


Risks & Challenges:

  • Macroeconomic headwinds affecting consumer spending.

  • Potential international regulatory hurdles.

  • Competitive pressure from Uber Eats, Instacart, and Amazon's retail expansion.


“We are not operating the business toward a specific margin percentage. We always focus on driving more EBITDA dollars and profit dollars. The investments we make today are about scaling efficiently while maintaining discipline.” Bobby Hinojosa, CFO

The Bottom Line


DoorDash closed 2024 on a strong note, achieving its first full year of profitability while continuing to scale its non-restaurant verticals and international markets. The company's ability to drive efficiencies and expand into grocery, retail, and advertising will be key to sustaining its growth trajectory.


For investors, DoorDash’s strategic focus on diversification and profitability signals long-term potential, but challenges in cost control and international expansion remain key watchpoints.


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